Reaply or Partoo for your locations?
Partoo is a French local-marketing platform for brands and franchise networks of all sizes, covering business listings, reviews, surveys, competitor analysis and customer messaging. Reaply is a customer-intelligence platform built for businesses with physical locations. Here are the public facts.
Reaply and Partoo, side by side
What each company publishes about its offer for location-based businesses.
Criterion
Reaply
Partoo
Who it is for
Businesses with physical locations: retail and luxury, hotels, restaurants, real estate agencies, healthcare, multi-location networks
Small businesses, large companies and the public sector; industries listed: automotive, banking and insurance, beauty, food retail, specialist stores, fashion, restaurants, healthcare
Published price
Prices published per location on reaply.ai (Solo, Custom); Enterprise on quote
Not published: each plan on its pricing page (Starter, Pro, options) shows “Request a quote”
How to buy
Online self-serve ordering, up to 200 locations; monthly plans cancellable at any time (effective at the end of the paid month)
Quote after a demo with an expert
Review sources
Reviews from Google, Tripadvisor, Booking.com, Trustpilot, Yelp, Facebook, Deliveroo, Uber Eats and other platforms, plus Reaply’s own QR-code and post-visit surveys; CRM and PMS connected with you
Google, Facebook and TripAdvisor; other integrations can be studied with the account manager; review requests by SMS and QR code
AI review replies
Automatic replies in your brand voice are included in the plans; published within your rules, with topics you mark as sensitive routed to your team
AI reply suggestions and automatic replies from the Starter plan; custom prompt and customised automatic replies in Pro. As described on its Voice of the Customer page: reviews without text can be answered automatically, reviews with text get an AI suggestion that you validate
AI analysis
Sentiment, emotions and recurring themes, each insight linked to its source review; an AI analyst you can question; actions assigned to teams
Pro plan: automatic review tags and qualitative analysis; its AI agent Jim lists strengths and weaknesses, each illustrated by customer verbatims
Competitor benchmark
Each location compared with nearby competitors on Google and with your other locations, by region
Competitive Intelligence: you choose 10 national competitor brands and their outlets near each location are detected; Google Maps ranking; requires Review Management +
Surveys
QR-code and post-visit surveys for each location; survey results sit next to your online reviews
Feedback Management: custom NPS and CSAT surveys of up to 10 questions, sent by email, with AI reply suggestions and a ranking of locations
Integrations
API and MCP connector for your AI assistants (ChatGPT, Claude…); CRM and PMS connected with you
MCP server and REST API; MCP included for clients with API access
Sources for Partoo: its public pages, read on 11 November 2026. Reaply: reaply.ai and its subscription terms. Report an error: contact@reaply.ai. partoo.co/fr/tarifs · partoo.co/fr/entreprises/review-management · partoo.co/fr/voice-of-customer · partoo.co/fr/competitive-intelligence · partoo.co/fr/entreprises/feedback-management · partoo.co/fr/entreprises/presence-management · partoo.co/fr/entreprises/messages · partoo.co/fr/mcp
Why teams choose Reaply.
Every review platform, AI analysis, competitor benchmarks, actions and on-brand replies in one platform, with published prices and online ordering.
A published price per location
Reaply publishes its prices per location. Partoo’s pricing page lists its plans without prices and invites you to request a quote.
Order online, cancel monthly
Reaply can be ordered online for up to 200 locations, and monthly plans can be cancelled at any time. Partoo is sold on quote, after a demo with an expert.
