Reaply or Goodays for your locations?
Goodays (formerly Critizr) is a French customer-experience platform presented for large organisations. Reaply is a customer-intelligence platform for businesses with physical locations, from one site to a network. Here are the public facts.
Reaply and Goodays, side by side
What each company publishes about its offer.
Criterion
Reaply
Goodays
Who it is for
Businesses with physical locations: retail and luxury, hotels, restaurants, real estate agencies, healthcare, multi-location networks
Presented for large organisations; industries listed include banking, grocery, DIY and garden, fashion, building materials, automotive, optical and B2B
Published price
Prices published per location on reaply.ai (Solo, Custom); Enterprise on quote
No price published on goodays.co
How to buy
Online self-serve ordering, up to 200 locations; monthly plans cancellable at any time (effective at the end of the paid month)
Sales contact (“Book an intro”)
Feedback sources
Reviews from Google, Tripadvisor, Booking.com, Trustpilot, Yelp, Facebook, Deliveroo, Uber Eats and other platforms, plus Reaply’s own QR-code and post-visit surveys; CRM and PMS connected with you
20+ collection channels, including email and Google; in store, website and customer service
AI review replies
Automatic replies in your brand voice are included in the plans; published within your rules, with topics you mark as sensitive routed to your team
AI-assisted replies
AI analysis
Sentiment, emotions and recurring themes, each insight linked to its source review; an AI analyst you can question; actions assigned to teams
AI Assistant: review summaries, key pain points, suggested action plans; NPS driver analysis; sentiment analysis
Competitor benchmark
Each location compared with nearby competitors on Google and with your other locations, by region
Benchmark against competitors at national, regional and local level
Integrations
API and MCP connector for your AI assistants (ChatGPT, Claude…); CRM and PMS connected with you
API connection to CRM, marketing and customer-service tools
Sources for Goodays: its public pages, read on 7 November 2026. Reaply: reaply.ai and its subscription terms. Report an error: contact@reaply.ai. goodays.co · goodays.co/fr
Why teams choose Reaply.
Every review platform, AI analysis, competitor benchmarks, actions and on-brand replies in one platform, with published prices and online ordering.
A published price per location
Reaply publishes its prices per location, VAT included. Goodays does not publish prices.
From one location, ordered online
Reaply can be ordered online from one location (Solo) up to 200. Goodays is sold through a sales contact and presented for large organisations.
Hotels, restaurants, real estate, healthcare
Reaply also covers hotels, restaurants, real estate agencies and healthcare, which Goodays’ industry pages do not list.
A few useful answers.
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