Your standards. Our support.
Give your location a customer feedback setup shaped around its voice, its priorities and its team. Everything in Solo, with tailored configuration and people to help.
A closer look at Custom.
Your brand voice, your workflows and an agreed scope of support.
Make the setup feel like your business.
Your service has its own character. Shape the way Reaply listens, replies and follows up around what makes your location different.
Your brand voice
Work through the language, tone and response guidance that make customer communication feel consistent.
Rules with a purpose
Decide what can run automatically and which situations should reach your team.
A familiar way of working
Tailor the feedback routine to your priorities, the people involved and the follow-up your location needs.
A capable product. People to help.
Keep the day-to-day capabilities of Solo and add support for getting the configuration right and keeping it useful.
Everything in Solo
Analytics and reports, automatic replies, surveys, digital QR codes and customer follow-up.
A guided setup
Work with us on the configuration and workflows agreed for your location.
Ongoing expert support
Get help using your setup and addressing configuration questions as your daily needs evolve.
Know what you are choosing.
The standard plan is priced per location: everything in Solo, a guided setup, your workflows and ongoing support. One account covers all your locations; the price multiplies with their number.
Monthly
Annual
Review Rescue with annual billing
An initial catch-up on eligible older Google reviews is included within the agreed scope. Review Rescue is not sold separately.
A few useful answers.
Keep exploring
Make Reaply work your way.
Tell us about your location, your priorities and your team. We will define the right configuration and support with you.
