A place to live. In every residence.
Move-in day, repairs, shared spaces, the welcome at reception. Reaply connects what residents say about each residence with the teams who can improve daily life there.
See what is behind each residence’s rating.
An average rating does not tell you whether the issue is the internet, a slow repair or the welcome at move-in. Reaply groups reviews by theme, residence and period, with the original comments behind every finding.
Spot recurring issues
Separate a one-off complaint from repeated comments about maintenance, noise, cleanliness of shared spaces, laundry or internet access.
Keep what residents value
See the positive themes too: a helpful reception team, safe access, well-kept common rooms, a location close to campus or work.
Compare residences fairly
Compare residences by region, period and theme, and see how each one stands against the residences nearby.
Answer every review, in one voice.
Students, their parents and the families of senior residents read Google reviews before they visit. A clear, courteous reply shows that someone is listening.
Replies in your brand voice
Reaply drafts each reply with your tone and the residence’s context. Routine replies can be published automatically, within your rules.
Sensitive cases go to your team
Topics you mark as sensitive, for example safety or a deposit dispute, are routed to the right manager instead of being answered automatically.
Head office keeps control
Set the rules once for the whole network; each residence team follows its own reviews and actions.
Hear from residents before they post.
QR-code surveys in the lobby, after move-in or after a repair give residents a simple way to share feedback, next to your Google reviews.
A QR code for each residence
Each residence gets its own survey, so feedback arrives with the right location and the right date.
Actions with an owner
Turn a recurring issue into an action assigned to the right team, and follow it until it is done.
Reports for every level
Share reports and Excel exports with residence managers, regional directors and head office.
A few useful answers.
Keep exploring
See Reaply on your own residences.
Show us your residences and how your teams work. We will look at where resident feedback can lead to better daily life.
